Returns

We accept returns under the following conditions:

• Returns must be requested within 7 days of delivery.

• The product must be unused, undamaged, and in its original packaging.

• A valid proof of purchase (order number or invoice) is required.

Non-Returnable Items

The following items cannot be returned:

• Personal care products

• Innerwear

• Customized or personalized products

Refunds

• Once the returned product is received and inspected, refunds will be processed within 5–7 business days.

• The refund amount will be credited to the original payment method used at the time of purchase.

How to Request a Return

To initiate a return, please email us at:
📧 info.dropshopcity@gmail.com

Kindly mention your Order Number and reason for return for faster assistance.